Learn how TransferNest collects, uses, and protects your personal information
Last updated: 12/6/2025
TransferNest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation booking platform and related services.
We do not sell your personal information. We may share your information in the following circumstances:
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
You have the right to request copies of your personal data. We may charge a small fee for this service.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions (e.g., when data is no longer necessary for the purposes it was collected).
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing purposes).
You have the right to request that we transfer the data we have collected to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of alleged infringement.
To exercise any of these rights, please contact us at privacy@transfernest.gr. We will respond to your request within 30 days.
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. Some features of our service may not function properly if cookies are disabled.
These cookies are necessary for the website to function and cannot be disabled. They are usually set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics 4 for this purpose.
These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.
You have full control over which cookies you want to accept or reject. You can manage your cookie preferences in the following ways:
Want to change your cookie settings?
This will show the cookie consent banner again so you can update your preferences.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retained for the duration of your account plus 3 years after account closure for legal compliance and fraud prevention.
Retained for 7 years to comply with accounting and tax regulations.
Retained for 2 years for customer service quality and dispute resolution purposes.
Anonymized analytics data is retained for 26 months in Google Analytics, then automatically deleted.
Cookie consent preferences are stored for 12 months, after which you'll be asked to renew your consent.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@transfernest.gr
Address: TransferNest, Greece
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.